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Privacy & Security

Mospla Privacy Policy — Our Full Commitment to Protecting Your Data

Mospla believes your personal data belongs to you. On this page, we clearly explain what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 1, 2026
🔒 SSL Encryption
🚫 No data sales
👁️ Transparent Data Use
✋ Your Control
Summary: mospla never sells your personal data to third parties. All information is used solely to improve our services and protect your account.

1. Introduction

Mospla (mospla.app) takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the mospla website or app, why we collect it, and how it is used.

This policy is built in accordance with the international GDPR (General Data Protection Regulation) standard. Continued use of mospla's services constitutes your acceptance of this policy. Please read it carefully from start to finish.

If you have any questions or need further clarification, reach out to our support team — they're ready to help with any queries.

2. What Information Do We Collect?

Mospla collects two types of information — what you provide directly, and what is generated automatically when you use our services.

Types of Data Example Collection Methods
Identity Information Name, date of birth, national ID Registration Form
Contact Information Email, phone number, address Registration Form
Payment Information Bank account number, mobile banking number Time of Transaction
Technical Information IP address, device type, browser Automated
Usage Data Gaming history, bet records, login times Automated
Communication Records Support chat, email correspondence Optional
Please Note: Full payment card and bank details are never stored on mospla's servers. All payments are processed through secure third-party payment gateways.

3. Why Do We Use Your Information?

Mospla uses your data only for specific, stated purposes. We do exactly what we say — nothing more.

  • For account creation, management, and verification
  • To process gaming services and complete transactions
  • For prevention of money laundering and fraud (AML/KYC)
  • To fulfill legal and regulatory obligations
  • For customer service and technical support
  • To personalize bonus and promotional offers
  • To improve platform security and performance
  • For marketing communications with member consent
Important: mospla never sells your data to advertisers or third parties.

4. Who Is Your Information Shared With?

Mospla shares data only in limited circumstances and strictly to the extent necessary. See the details below.

  • Payment Processor: Only the necessary information is shared with secure payment gateways to complete transactions
  • Identity Verification Service: With authorized verification agencies for the KYC process
  • Law enforcement agencies: By court order or legal requirement
  • Regulatory Authority: What is required to remain compliant with our license
  • Technology Partner: Used solely to assist in operating the platform — not permitted to reuse the data

Any third party working on behalf of mospla is required to comply with our privacy standards. Any use of data beyond the agreed terms makes them legally liable.

5. Cookies & Tracking

Mospla uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: For login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand which sections of the site are used most
  • Marketing Cookies: To show you relevant offers — you can turn this off

You can manage cookies through your browser settings. However, disabling essential cookies may cause some mospla features to stop working properly.

6. Security Measures

Mospla uses industry-leading technology to keep your data secure. Our security systems are regularly reviewed and tested by independent third-party experts.

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Data stored on servers is encrypted using AES-256 encryption
  • Two-factor authentication (2FA) is supported and encouraged
  • Regular security audits and penetration testing
  • Automated alert system for suspicious activity
  • Data centers are ISO 27001 certified
What Happens in Case of a Data Breach? In the event of a security breach that puts your data at risk, mospla will notify you and the relevant authorities within 72 hours, as required by law.

7. How Long Is Your Information Retained?

Mospla does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Active account data: retained for as long as the account remains active
  • Transaction records: 5 years from the date of the last transaction (legal requirement)
  • KYC verification documents: 5 years after account closure
  • Customer service records: 2 years
  • Marketing data: deleted within 3 months of consent withdrawal

Data retained for legal reasons after account closure will not be used for any new services.

8. Your Rights

Mospla respects your data rights. Under GDPR, you have the following rights, and we are committed to upholding every one of them.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information we hold about you.

Right to Erasure

Where no legal obligation exists, you may request the deletion of your data.

Right to Data Portability

You have the right to receive your data in a portable, machine-readable format (CSV/JSON).

Right to Restrict Processing

You may request that we temporarily pause the use of your data while an investigation is ongoing.

Right to Object

You may object at any time to your data being used for marketing purposes.

To exercise any of these rights, contact our support team. Requests are typically responded to within 30 days.

9. Protection of Minors

Mospla's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If we discover that an account has been created by someone under 18, that account will be closed immediately and all associated data will be deleted.

For parents: If you believe your child has created an account on mospla, please contact our support team immediately.

10. Policy Changes

Mospla may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email and display the updated date at the top of this page.

Continuing to use mospla after any changes have been made will be taken as your acceptance of the updated policy. We recommend reviewing this page after each update.

11. Contact Us

For any questions about the Privacy Policy or to exercise your rights, please get in touch with us.

Email (privacy-related)
Live Chat
24/7 — Support Available in Bengali

Requests are responded to within a maximum of 30 days. For complex cases, this may take longer — you will be notified in advance if so.

Why is your data safe with mospla?

We work every day to protect your privacy — not just in words, but in action.

256-Bit Encryption

Every transaction and piece of personal data is protected with industry-standard SSL encryption — the same technology used by banks.

Your data is never sold

Mospla has never sold your personal data to third parties and never will. This is a firm, non-negotiable policy.

Full Transparency

What data is collected and why — it's all laid out clearly on this page. No hidden information.

Adhering to GDPR Standards

Data is processed in compliance with GDPR, the international data protection standard. All your rights are fully guaranteed.

In Your Control

You can view, correct, or delete your data at any time. Opting out of marketing is just as straightforward.

Regular Audits

Our security systems are independently audited by experts every year. Any vulnerabilities identified are addressed promptly.

Common Privacy Questions

No, never. mospla has a clear policy against selling members' personal data to third parties under any circumstances. Data is used solely to provide services and meet legal obligations.

Yes, absolutely. Under GDPR, you have the right of access. Submit a written request to our support team and we will send you a full breakdown of all data we hold about you within 30 days.

Transaction and KYC data must be retained for up to 5 years for legal reasons. All other data is deleted after account closure. Retained data is not used for any new services.

Yes. Every marketing email includes an Unsubscribe link at the bottom. Clicking it will remove you from our marketing list immediately. Please note that essential account and transaction-related emails cannot be unsubscribed from.
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